Kathmandu___
Ncell customers can now receive Buy One Get One (BOGO) offers and special discounts on spa and beauty services at Tranquility Spa under a new partnership between Ncell and Tranquility Spa.
Under the partnership, customers purchasing a prepaid pack or postpaid plan worth Rs 499 or more will be eligible for a BOGO offer on Tranquility Spa’s Signature Massage, Body Scrub, Shirodhara and Premium Care Facial services. Under the offer, two people can enjoy the eligible services for the price of one.
Customers who prefer to use the services individually will receive a 25 percent discount on spa services and a 20 percent discount on beauty services. These benefits are available exclusively to Nepali nationals, according to Ncell.
Customers using prepaid packs or postpaid plans priced at Rs 99 to below Rs 499 will also be eligible for special benefits. Youth and general customers will receive a flat 20 percent discount on spa services, while tourists will receive a 10 percent discount.
Customers can check and redeem the available offers through the Ncell App. They need to open the app, go to ‘Partnered Services’, select Tranquility Spa and redeem the applicable offer at an authorized Tranquility Spa outlet.
The benefits available to each customer will depend on the prepaid pack or postpaid plan purchased. Customers who are not currently eligible for the offers can purchase an eligible pack or plan to access the benefits, the company said.
The partnership agreement was exchanged by Lalit Sharda, Products Director at Ncell, and Ranil Phaiju, Chief Operating Officer of Tranquility Spa.
Commenting on the partnership, Upanga Dutta, Chief Consumer Business Officer at Ncell, said the company was focusing on creating value for customers beyond connectivity.
“At Ncell, our focus has always been on creating meaningful value for customers beyond connectivity. By bringing wellness experiences into our benefits ecosystem, we aim to make everyday lifestyle privileges more accessible and relevant,” Dutta said.
He added that the partnership was part of Ncell’s broader effort to enhance customer engagement and integrate more lifestyle-related benefits into its customer ecosystem.
Ncell said the collaboration with Tranquility Spa is part of its ongoing effort to provide additional value and lifestyle benefits to customers through its growing partner ecosystem.
